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TNNWC Publications And Informational Products Division publishes The National Networker (TNNWC) Weekly Newsletter and The BLUE TUESDAY Report especially for entrepreneurs and early-stage venturers; free weekly subscriptions to these informative publications are available online to all entrepreneurial Members of TNNWC.

Membership in TNNWC is free (it's automatic for any subscriber to any TNNWC Publication) and available at our website. When you arrive there, just click on any of the JOIN US or BECOME a MEMBER buttons or links.

Saturday, January 17, 2009

TNNW, JANUARY, 2009, WEEK 3: What are YOU Doing for International Networking Week?

By Adam J. Kovitz
CEO, Founder & Publisher

As with most of us, I have had several influences on my life. When it comes to my ideas on networking and my own networking style, I have three: my late father, Joel, my good friend: "Uncle" Ernie Blizard and Dr. Ivan Misner.

Not only has Ivan been writing for TNNW since 2007 (with his column "Networking Success"), but many know him as the Founder of BNI and author of
several International Bestsellers such as The World's Best Known Marketing Secret, Truth or Delusion? and the most recent: 29% Solution.

In recent years, Ivan has developed International Networking Week from a concept to a global celebration. Taking place the first week in February (check out our February calendar for events), this week-long celebration goes beyond any one networking organization. It honors the worldwide tradition of networking. This week is the time to host events, celebrations, go well-outside your comfort zone, whether you're networking online or off.

So what are your plans? How will you celebrate?

Drop us a line and let us know what your plans are!

For ideas and more information, check out Ivan's video message or visit www.internationalnetworkingweek.com

New for 2009...


TNNW Membership

TNNW is available and will continue to be absolutely no-charge. Starting in 2009, however, TNNW will be offering a yearly membership, which will be a nominal yearly fee - $18/year for an individual membership and $30/year for corporate members. While membership is optional, you will want to join right away (call it our "offer you can't refuse"), as it will include access to members-only services which you won't find anywhere else, including:

1.) Press release, publicity and public relations services - imagine sending up to three of your own press releases to over 20 premium newswire services with an aggregate of over 25,000 national and international publications (online and traditional) all for less than $100.

2.) Webinar and broadcast programs - produce your own fee-based webinars!

3.) Custom text messaging programs

4.) Trade and non-bank financing for growing businesses

5.) Post up to one event per week on the TNNW calendar at no additional charge

Plus many more to follow...

We have spent the past several years building a network like no other...membership in TNNW will grant to access to this network and open a whole new door of possibilities to you and/or your business!

Stay tuned for more.

TNNW Calendar

We have a new calendar and it's open to you! To post your event, please visit our calendar page. There are three options:

1.) Post your event for $5.00 as a non-member

2.) Purchase a package of 10 postings for $30.00 as a non-member

3.) Become a member and post up to one event per week at at no additional charge!

New Delivery Options

You mean I can get TNNW articles emailed to me? I can listen to them on the web? I can put all the TNNW articles (and then some) up on to my own website or blog? Click here to find out how!

Surveys and Polls

Yes...you've been making your voice known to us! Now you can do it even better with our new site devoted to letting us know what's on your mind. We will also be making your collective opinions be known. Click here to find out more.

As always, I look forward to networking with you!

- Adam

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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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POWER THOUGHT OF THE WEEK: Unlikely Connections, Part 3

Power Thought of the Week with Patricia Parham, Ph.D.

Overcoming Discomfort

Most people feel most comfortable discussing things that they know well. Sometimes the best way to make a great impression is to express sincere interest in another around something about which you know very little. Ask the kinds for questions to which you’re seeking answers for your business. See how their responses might apply and/or change your perspective. Speak from a place of curiosity instead of mastery and see how mastery manifests in another. New vistas may open up in front of you leading to new connections and potentially new areas of mastery.
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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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MASTERING THE MEMBERSHIP MAZE: Paved With Good Intentions?

Mastering the Membership Maze with Glen Gould

Don't you love statistics? What I especially appreciate about statistics is how reliable they are. You can learn a great deal about things through the numbers.

We all know that a large number of statistics are made up on the spot. Ask Google what percentage are made up on the spot and you'll find that number seems to be made up on the spot as well. With such reliable statistics, I submit for you the following statistic:

Seventy-five percent of the readers of this article will have given up on their New Year's Resolution by the time this article is published. What's more, less than half of all Americans (forty-five percent) will make even one resolution this year. Statistically speaking, we are not very likely to make a New Year's Resolution, and we are even less likely to stick with it if we do.

Which is why this article is so important to your success in 2009.

Resolving now to improve networking and relationship building skills and following through will put you light-years ahead of the competition. With a depressed population and a slumping economy, many people will resolve to accept less this year. You shouldn't be one of them. Ninety-nine percent of the people you encounter each day will want to do business with you if you show them that you are interested in them (O.K. I made this statistic up but it's close).

Many networkers resolved to attend more events with regularity this year. Some even resolved to do a better job following up with the people they meet at these events. And some even invested in new computer software, CRM systems, and follow-up training to ensure they will do a better job this year through networking. By now, seventy- five percent of these people have failed at their resolution.

Which means that right now is the best time to be your best. Only forty-five percent of your competition realized they needed to change and resolved to do so and now, seventy-five percent of them have failed. Most of your competition has failed and will be back to their old habits of trying to get more people to be interested in them when they should be getting more interested in the people they meet. Only being interested in others can result in truly helping them and thereby helping yourself. When you find interest in others they will find interest in you and you will develop a friendship. People do business with their friends.

The best news is that it is never too late to start. Right now is a great time to change. Set aside a few minutes today to evaluate your networking. Are you attending events regularly? Are you meeting new people and keeping contact with those you have met? Are you connecting the people you meet with others in your network? Are you receiving leads and referrals regularly? And are you developing new friendships? The answers to these questions will lead you to the actions you need to take right now.

Interestingly, I could not find a statistic on how many people make resolutions in the third week in January. That must mean that it isn't that many. Resolve to be a better networker in 2009 and you will weather any economic storm. Friends don't let friends go without business.


Glen Gould

glen@inspirationagents.com

770-745-5102


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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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NETWORKING SUCCESS: Identify Your Networking Strengths and Weaknesses

Networking Success with Dr. Ivan Misner


Ivan's section is sponsored by qAlias.com


Now, more than ever, networking is critical to the survival of your business. So. . . how good are you at it? What are you strong at and what can you improve upon?


In order to know whether or not you’re headed in the right direction with your networking strategy, you need to be able to pinpoint your networking strengths and weaknesses and have a clear understanding of where your networking efforts leave room for improvement.


Making these assessments can be difficult, I know. Scrutinizing yourself in front of a mirror and asking others to be completely honest about how they see you can be pretty uncomfortable to say the least—I’ve been there.

However, I’m now better and wiser for the experience and you will be too. Acknowledging the areas you need to spend time becoming stronger in is vital to achieving networking success.


Luckily, this process can be made a little bit easier by utilizing the structured self-assessment tool that you will find outlined below. It will help you to identify your strengths and weaknesses but you need to commit to being brutally honest, as well as asking others for their honest perception of you, in order for it to help you accurately focus on specific goals and accountabilities.

For each answer, respond with 1 to 5 (1 = not at all; 5 = all the time).

1. I have written long-term networking goals. ____

2. I block out time in my weekly schedule for regular networking activities. ____

3. I can profile my preferred client as well as a TV profiler. ____

4. I have a strong team of referral partners. ____

5. I live by the “Givers Gain®” philosophy (I give business to others before I expect them to give business to me). ____

6. I have an organized contact management system that I use effectively. ____

7. I know the top ten traits of a master networker. ____

8. I have a very diverse personal network (people from differing professions, ethnicity, age, education, gender, etc.). ____

9. I know who can get me to my target market. ____

10. I keep in contact with people from organizations I used to belong to. ____

11. I make sure that my brother/sister/parent/family member can accurately explain what I do for a living. ____

12. I attend at least two networking functions or activities per week. ____

13. I belong to a Web-based networking group. ____

14. I am someone whom people seek out when they need help. ____

15. I bring personal value to my relationships. ____

16. I typically am the one who puts the wheels in motion in a networking relationship. ____

17. I have a networking accountability partner. ____

18. I am an active volunteer for something meaningful to my life. ____

19. I send thank-you cards regularly. ____

20. I consistently follow up on referrals within twenty-four hours. ____

21. I have found myself networking in the grocery store or elevator. ____

22. I capitalize on my hobbies to meet people. ____

23. I make the focus of my lunchtime meetings, how I can help the other person. ____

24. I am good at making a connection when I meet someone new. ____

25. I am an active member of a referral networking group. ____

26. I am an active member of a chamber of commerce. ____

27. I sponsor at least one event per year for a referral partner. ____

28. I host an event for the people in my network several times a year. ____

29. I am skilled at asking the right questions of a networking contact. ____

30. I have created my message to be about the customer benefits of my product or service rather than its features. ____

31. I can consistently describe my target market without saying “anybody.” ____

32. I make sure that people hear the passion in my voice when I talk about my business. ____

33. I make a good first impression with my business card. ____

34. I provide information that is valuable to my audience whenever I give a presentation. ____

35. I send a newsletter to my business’s clients. ____

36. I regularly put out press releases for my business. ____

37. I have written articles for publication. ____

38. I make getting client testimonials a part of my sales process. ____

39. I have provided my referral partners with success stories about my business. ____

40. I have prepared a written introduction for each time I am presented to a group. ____

41. I am comfortable sharing my accomplishments. ____

42. I make a practice of asking for feedback from clients. ____

43. I start new networking relationships by acting like a host at networking events. ____

44. I have asked my vendors for referrals. ____

45. I provide support to my target market beyond my services. ____

46. I ask for referrals every day. ____

47. I look for referrals for others daily. ____

48. I am comfortable speaking in public. ____

49. I surround myself with others who can help my clients. ____

50. I mentor others in the art, science, and philosophy of networking. ____

51. I have an advisory board for my business. ____

52. I enjoy learning more about how to network effectively. ____

Total Score: ___________

Scoring

260Master Networker

There is no doubt that your networking skills are remarkable. Most likely, you already are in the top one-fourth of the population who truly are separated by six degrees. Your challenge now is to stay there!

234–259Outstanding

You are in the 90th percentile. Clearly, you know how to network. You are most likely skilled enough to have you approaching the top group of networkers. Your thirst for learning will have you devouring books on strategies to further improve the return on your investment of effort in networking and with commitment, you’ll be a master networker in no time!

208–233Very Good

You are in the 80th percentile. You’re doing many things right. Your effort can be very effective and your relationships strong. Seek out resources to help you focus your plan and hone your skills to improve your efforts even more.

182–207 Good

You’re in the 70th percentile. The great thing is—you believe in networking! However, there’s still a fair amount for you to learn. Reassess how you view the networking process and focus your energy on devising an effective system in order to gain a high return on your networking investment.

156–181Fair

You are in the 60th percentile. On the bright side, you’re probably building some good relationships around you. You most likely have people who care about you and want to help you and your business grow. They can be a great resource to help teach you how to build your networking skills and strategies. However, you could be doing some things that will hurt your business with respect to networking. Make a habit of reading articles and books that will help you focus your efforts and move further into the networking arena, one strategy at a time.

0–155Weak

Networking is an acquired skill. You need to focus on developing a basic networking skill set in order to network your business. If you’re ready to connect more closely with people and learn the skills necessary to move toward becoming a master networker, utilize every avenue possible to develop networking skills. Talk to experienced networkers, tap into resources such as books, articles, blogs, and podcasts on business and networking. You’ve got nothing to lose and everything to gain—the world is waiting to know more about you and your business!

Understanding Your Results

First off, your score is between you and yourself alone. It’s not meant to be shared anywhere outside your own head.

Whatever your score, remember that you’re simply taking your networking temperature, so to speak—not engaging in any value judgments about yourself, one way or the other. Indeed, if you take this self-assessment a few months from now, the score will probably be different—assuming you make a dedicated effort to pursue continuous learning and develop your networking skills and strategies!

Editor's note: The above article is based on material from the recently released bestselling book The 29% Solution: 52 Weekly Networking Success Strategies by Dr. Ivan Misner and Michelle R. Donovan.

Called the “father of modern networking” by CNN, Dr. Ivan Misner is a New York Times bestselling author. He is the Founder and Chairman of BNI (www.bni.com), the world’s largest business networking organization. His latest #1 bestseller, The 29% Solution can be viewed at www.29PercentSolution.com. Dr. Misner is also the Sr. Partner for the Referral Institute, an international referral training company (www.referralinstitute.com). He can be reached at misner@bni.com .


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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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NETWORK MARKETING SECRETS: Beyond Goal Setting for 2009

Network Marketing Secrets with Candy Webb

At this time of the year, it is characteristic of all of those of us with an entrepreneurial spirit and a success oriented approach to life to review, reframe and rewrite our goals. We look at the last year under the microscope (something we should have been doing throughout the year) to ask if the plans we laid at the beginning of the year reached fruition. Or, did we make progress on our goals and objectives during the year. We assess what worked and what didn’t work – all with a view to finding some magic combination of purpose and actions that will bring in the new year those things we did not attain in the old year. Not a bad thing to do, in fact a most necessary activity to achieve forward progress. But, we have probably gone through this exercise many years in the past without perhaps the desired result. What can we do differently as we review our goals and set a plan of action for 2009? A few thoughts:

First, don’t set about these plans in a vacuum. The most potent ingredient to making sure that what you set about to do get done is certainly your own commitment. Nothing can supplant your own effort and without your absolute belief level, little can be achieved. However, don’t assume that you have perfect vision, even when it is your own life you are planning. Find a mentor. Find someone who has achieved what it is you are setting as an objective. The old, “been there, done that” touch is invaluable to test validity, do-ability, difficulty of the task and the time frames you have set. It is key that the person you select is not too close to your effort. This coach must be objective, and sometimes that means family, very close friends, etc. are not perfect mentors. The person must be willing to give their opinion without any strings attached. In fact, it is best if they have absolutely nothing to gain from either your success or your failure – it maintains their objectivity!

And guess what, you don’t have to just seek out one of these individuals. Don’t be hesitant to ask for a multiplicity of input. Yes, that could be a little confusing if the opinions are conflicting, but I find more than likely if these people are true experts in their field; if they have truly succeeded at the task, their opinions will have some commonality. In fact, a pattern will begin to emerge that even if there are a few rough edges will show a clear path – a vector of purpose and success that you can borrow from to help establish your own plan. And of course, always remember that this input is no more than an opinion, and you can take from it what you will and what seems most to fit your purpose.

When I work with the leaders in my own organization to help them establish their goals and their plan of action, I like to talk about two types of goals. Whatever the task in front of you, make sure your goal set includes PERFORMANCE GOALS and ACTIVITY GOALS.

Performance goals are what you want to achieve in terms of a level of success identified by your company, sometimes identified as a “pin level”. But right along with that, my belief is you must also have a financial goal in our industry of network marketing. Together, the pin and the amount of income you desire to earn stated with a clear cut time frame is a super way to set a goal. That is the performance goal – what it is you want to achieve.

Now, just as important is the activity goal, which is really the “how-to” – it is the means to the performance goal. In fact, without the activity goal, just stating the performance goal as a desired outcome is probably moot. This is where the rubber meets the road, and when you are on the right path, these activity goals guide your progress. They are easily monitored and the results are easily quantified.

For instance, set what I call my MWC – That’s my Minimum Weekly Contacts. I define the MWC as the number of NEW contacts I am going to make to introduce people to my product and business venture. My MWC is set in stone, I hold myself accountable to that count every week. I keep a log of calls, appointments, etc. with my calendar that permits easy monitoring, and I know at any time if my efforts are “on purpose” or off track. It is this kind of weekly monitoring that allows you to be the most productive during the year. By keeping on track with this one simple count – the MWC – you can’t help but produce results.

This is goal setting in its simplest expression. Another hot tip? Work in 90 day increments. There is something magical about the power of a 90 day period of time where you are focused with laser beam intensity on a particular goal. I divide the year into four 90 day increments, and I have a very clear goal and purpose for those periods of time, and then I work on the identified target goals within those 90 day windows like my life depends on it! No loss of focus, no veering from the path of those goals in the 90 day window. If something else pops up, and it’s worthwhile doing – well, then it can get written into the next 90 days.

What has this methodology allowed me to achieve? Well, my primary focus (which is network marketing) has produced a consistent million dollar/year income for twenty years. Three times within that period I have had to change companies because that company could no longer support my financial goal levels. I think that is a particularly important statement to understand. Nothing is forever and within our industry as in any business endeavor there are times that CHANGE is the only way to achieve your goals. I treat my business as a business. I am loyal, yes, but my loyalties are primarily to my own goals and the financial requirements I set to enable my family and my charitable endeavors. That type of loyalty and objective allows me to be realistic and not to linger too long when situations beyond my control have diminished the opportunity. This is a hard lesson for many to learn, but essential to continued prosperity. So, in that regard, here at the end of the year as you assess your own efforts during 2008 and what will change in 2009, consider the future validity of your present endeavor. Don’t just enjoin yourself to “work harder”, that might not be the answer. Running faster and faster around the decks of the Titanic did not change the ultimate outcome.

In this very uncertain economic climate, I think it is also a very good idea to have a “Plan B” for 2009. A well thought out alternative income strategy can save you tremendous anxiety and fear. In fact, any good financial planner would tell you the same thing – diversify! Only, I’m saying don’t just diversify investments, diversify your wage-earning efforts now for stability in the future.

I look forward in 2009 to bringing you more tips for success in the network marketing industry. Interestingly, in these “bad times”, the direct selling/networking industry has outgrown any industry segment. I frequently read other economists like Paul Zane Pilzer, whose forecasts for this industry show growth to a trillion dollar segment over the next few years. Another financial guru in our industry – Rod Cook, MBA, said recently in an article about the Direct Sales industry: “In 2007, the DSA estimated that nearly 61 million people in more than 170 countries around the world were active in direct selling. Last year, this sales force accounted for more than $111 billion in revenue. In the United States alone, these self-motivated entrepreneurs sold nearly $31 billion worth of goods”.

My own piece of that action was about $20 million worth of goods last year. So, here at the end of the year as you assess your personal and family financial goals, I would urge you to look at “recession-proofing” your life with a network marketing income strategy. It could be a secondary (Plan B) focus, or a primary focus, and if you would like a seasoned opinion, please contact me. I will try to be completely objective – that means that if you have made a choice of company and it’s not mine – I commit to analyze your goals and give an honest assessment. And as you pursue your goals in 2009, I hope some of the tips and insights I provide about this industry will be of value to you. HAPPY NEW YEAR!

Candy Webb, Your Network Marketing Coach

webb@quiknet.com, 916 408-3637, http://www.jimandcandy.com


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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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U.S., SOUTHERN PLAINS: Alumni Networking

By Peter Biadasz
U.S. Southern Plains Bureau Chief
(Missouri, Arkansas, Louisiana, Kansas, Oklahoma, Texas, Colorado, New Mexico)

I once had a mentor who instructed me to build my network, in part, by writing down the names of everyone I have known from high school to the present and reconnect with those people. This exercise helped me to realize the great value in past relationships and helped me to rekindle friendships and acquaintances long since gone, so I thought. While this article is to touch on alumni networking at the college level, the same principles also apply to the high school you may have graduated from.

I discovered an alumni network at TCU in Houston Texas. Their School of Business sponsors a bi-annual alumni networking luncheon. These types of gatherings give alumni the chance to reconnect with past friends, make new ones, meet other alumni and grow their networks.

Then I realized the power in the alumni network of many of the colleges in the Southern Plains. Not meaning to rank the institutions and not meaning to leave any out, but, Colorado State University, the University of Colorado , the University of Missouri, the University of Texas, Oklahoma State University, the University of Oklahoma, the University of Missouri, Kansas State University, Texas Tech, the University of Arkansas, New Mexico State University, and the University of Louisiana all have alumni activities aimed specifically at networking the tens of thousand of alumni that have graced their campuses over the years. Some of these alumni now live around the world as their careers have matured. These networking opportunities are usually a function of the school of business at each campus. Not to be biased, but college networking in the Southern Plains rocks!

Many of these college alumni groups also have meeting places on the internet. You will find them on such sites as LinkedIn, the world's largest online business network, yahoo groups and classmates.com, to name a few. On these sites you may be able to send messages to fellow alumni, chat, create albums and upload photos, share links, search for member contact information, learn of events on calendars and many more things that will enhance networking with your fellow alumni.

Also, are you looking for a scholarship for your offspring? Need additional education to help you get that promotion or make a career change? Desire additional professional development courses or professional certificates? These alumni networking opportunities are an avenue to meet these needs.

Finally, for the truly motivated, you can even start and alumni chapter in your hometown.

So look into your past to achieve more in your future. Remember to do the same with your former high school classmates. You will be surprised at the opportunities you will find.

Peter Biadasz, author of such books as More Leads and Increase Your Sales And Lower Your Golf Score, is President of Total Publishing And Media. To learn more about publishing or marketing your book feel free to contact Peter at www.TotalPublishingAndMedia.com

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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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THE CONNECTED BRAND: From Stereotypes To Strategies

The Connected Brand with Maria Elena Duron


From Stereotypes To Strategies

Bridging the Cultural and Generational Communication Gap


Wong Brothers Laundry Service – Two Wongs Can Make it White” This statement was actually printed on an Abercrombie & Fitch shirt which triggered a national boycott in 2002. “We personally thought Asians would love this T-shirt,” said Hampton Carney, A&F’s spokesman. However, students from Stanford University think, “WTH. That’s so racist!”


These two scenarios are examples of our challenges in terms of cross-cultural and cross-generational communication. In the first scenario, the American clothing brand thought that Asian or Asian-American consumers would love the product, yet it was a flop that resulted in a serious issue. The second example, on the other hand, a college student might react in a manner that cannot be easily understood by a listener who belongs to a different generation. What is WTH, anyway? WTH is actually an acronym for what the heck. So if you’re not the type of person who doesn’t really chat or stay in online forums, then this and other acronyms and emoticons might not make sense to you. In the past, we only had to deal with communication gaps across cultures. Now we have to deal with cross-generation communication gaps as well. So how do we exactly manage this and start seeing beyond stereotypes and turning them into effective communication strategies?


Strategies for Cross-Cultural Communication

Here are some useful tips on how to effectively communicate with people from diverse cultural backgrounds:

  • Avoid asking, “Do you understand?” Instead, check for understanding by encouraging them to ask questions or raise clarifications. You may also ask them what they think about the issue.
  • Raise your cultural awareness. First, you have to identify the cultural groups you are dealing with. Then ask questions about how they do things in their own country. For instance, in the US, people show respect by properly addressing the person they’re talking to (use of Mr., Ms., Dr., Prof., etc) and by maintaining eye contact. However, in some Asian countries, people show respect by using honorifics (ex., san), bowing and not directly looking at the person they’re speaking with.
  • Learn how to cope with culture shock. Of course, culture shock is just a normal response when a person is immersed in an unfamiliar culture. But this is definitely something that we can control by taking a few positive steps. One of which is acknowledging the fact that it’s quite normal to experience culture shock. People have different symptoms of culture shock – some have difficulty in sleeping or eating while others become irritable. We just need to recognize these symptoms and accept that it’s normal.
  • Try to learn a few phrases in the native dialect. Have you noticed how politicians and celebrities try to thank their supporters or fans in the native dialect of the place where they tour? You can also do the same. Learn a few phrases and try to use them when conversing with locals because it’s a good way of showing that you’re trying to reach out to them.
  • Mimic the reactions of the natives. Another technique that one must try when dealing with people from other cultural backgrounds is by mimicking how the natives react to a certain situation. Observe them and see how they respond. For example, how do they say sorry? Do they bow excessively? Then the next step is to try the new behavior and evaluate if it works.
  • Avoid ethnocentrism. Ethnocentrism is the belief that one’s culture is superior to all others. Never assume! Just because an action does not look, sound, or feel right, it doesn’t mean it’s abnormal. For example, if you go to an establishment in the Philippines, expect to be called Ma’am or Sir at all times. They don’t think that you’re from the military; instead this is their way of showing respect to the customers and authorities.
  • Take time into consideration. This usually applies to those who work with virtual teams located halfway around the globe or with people from different time zones. Time can also be a reason for miscommunication. Say for example, a boss based in New York sends out a meeting invite at 8AM (a conference call) with a staff member based in Taiwan. There’s a huge chance that the staff in Taiwan will report 8AM local time on that day only to find out that the meeting is scheduled at 8AM Eastern (which is 8PM, Taiwan). In this case, we should be more sensitive of the time and really clarify the time zone you are following to avoid miscommunication that could also result to unnecessary overtimes.


Strategies for Cross-Generational Communication

Meanwhile, let me provide you some tips on how you could flex and match your communication style when talking to Traditionalists, Boomers, Xers, and Millenials.

  • Know their communication style. Each generation has its own unique communication style. Traditionalists prefer formal and face-to-face interactions. Baby Boomers tend to be open and direct and they expect to be pressed for details. Gen Xers, on the other hand, enjoy using emails as a primary communication tool. And finally, the Millenials love to send text and instant messages and they are not hesitant to network with other people no matter where they are as long as they’re online.
  • Refrain from using generational jargon. If you are a Millenial and are talking to a Traditionalist boss, avoid using acronyms such as BRB (be right back) and LOL (laughing out loud) because one, they might not understand it and two, they might think that you’re being impolite or disrespectful. The same goes with the other generations, Boomers should not expect Millenials to find disco as “groovy.”
  • Learn how to provide feedback. Each generation has its own way of perceiving feedback. For Traditionalists, no news is good news and feedback should be given formally. They don’t necessarily want to be applauded instead they prefer a subtle form of acknowledgment. Boomers don’t want much feedback, once a year is enough but make sure that you document it. They prefer giving feedback than receiving them. For Xers, they want to get feedback to know how they are doing and to check if they are on the right track. The Millenials are used to being praised by their Boomer parents and they think that silence is a sign of disapproval. They like receiving feedback and they want it with just a push of a button.


Overall, there’s no secret formula or magic pill that will automatically zap communication gaps. On top of the tips mentioned above, we also need to improve our active listening skills, be sensitive and pay attention to non-verbal communications like gestures and facial expressions, do not interrupt the person talking, show genuine interest, ask questions or paraphrase if you do not understand something, and most importantly let’s learn to respect and embrace these differences.


Author:

Maria Elena Duron is chief buzz agent and inspiring identity coach for buzz2bucks.com a personal branding firm. She is listed as one of the top 50 Personal Branding Consultants Worth Working With and one of the top 100 Twitter experts as well as author of thebuzz101.com

___________________________________________________________

Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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Friday, January 16, 2009

ENTREPRENEURIAL NETWORKING: Life Is Like A Box of Chocolates

Entrepreneurial Networking with Lydia Sugarman


Lydia's article is brought to you by foundercontact group


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I don’t know Andy Ciordia…yet. A long-time “friend” I’ve never met in person referred him to me. Marty Landman and I have been on the same discussion list, WWWAC (Worldwide Web Artists Consortium) for years and so, have built a trusting relationship. So, when he recommended Andy as a great interview subject, I wasted no time. When you read Andy’s responses, I think you’ll agree that he and his outlook on life and business is pretty extraordinary. I can’t wait to get to know Andy better and maybe even meet him in person one of these days.

I continue to be blown away by the great people I have the privilege of interviewing for this monthly column. I hope you enjoy this month’s installment.

Sincerely,
Lydia

###


1. Please tell us about yourself, personally and professionally. Where did you start out? Where are you now? Where are you headed?

Loaded questions! I've got more facets than a diamond. I find it hard to talk about myself these days because of the breadth of items I find myself in. I hope I found a somewhat middle-ground stream that works.

I'm Andy Ciordia and I have referred to myself as a highly driven creative soul. The line between personal and professional has never been blurrier. I've been the artist, photographer, skydiver, personal trainer, agricultural advocate and a lot more. I'm a husband, laying the foundation for a family and working close with much of my extended family. I love experiences and have long believed in living life, not just watching it go by.

Professionally, I started in computers at a young age and had a natural affinity for problem solving. I found programming too dry and switched into fine arts for a good number of years. Never staying far from technology I continually fell back into it, from graphic design, systems engineering, to enterprise level technology management.

Currently I find myself running on multiple tracks.

Slow Food Charlotte

I participate as the director of technology for Slow Food Charlotte, a chapter of the national and international Slow Food movement. We're trying to educate and build programs that help support Good, Clean, and Fair foods. Awakening consumers to the realities of our food systems and helping bring us back from the brink is hard work but inspiring.

Nuance Labs, inc.

Always close to technology, my best friend and I started Nuance Labs, inc. It was initially started as an application development company targeting solutions for the productivity community. Unfortunately, you learn a lot in your first major endeavor and our lessons included handling partners, momentum, investors, and what happens when everything is mistimed.

Every failure is a lesson and we try to learn from them. While our labor of love has had to take a back seat while we keep capital in the company we're still dedicated to finishing our initial project, Liquid Minded. At this time, we help small businesses understand today’s technology and how it applies to them. Leveraging that tech to get them further online and talking with the communities out there. It's been a lot of fun.

The Secret Chocolatier

The Secret Chocolatier is one of my personal favorites. What happens when an untimely job loss of a family pastry chef and a thought to make a family company come together? For us, it was finding a passion in artisanal chocolate and working it from the grass roots up. My father- and mother-in-law, with my wife and I, started the delicious idea and we've been vetting it at the local markets in the community. We've been growing our base and having a blast doing it.

To help matters, I've applied my tech background to their cause and our main shop is coupled with a target blog, Homemade Chocolate - The Secret Chocolatier's Diary. We also have a Twitter account that has been fun to get more in touch with like-minded chocophiles (@secretchocolate). Like with anything it is taking time to root but the benefits are starting to show their potentials and we are really excited.

Now the trick will be figuring out how to convert our market sales and momentum into a sustainable brick-and-mortar establishment. I wish the country were in a better state as I feel that no matter how profitable we are, this will be a harder
endeavor than it should be.

I've got more going on but I could bore your audience if I continue. Follow me on Twitter (@ciordia9) if you want to get further into who I am and what I am up to.

2. What does being an entrepreneur mean to you?

Keeping your feet firmly in touch with the earth (ready to run) and your head on a swivel looking for where opportunity is going to be. My wife and I took up ballroom dancing over the last year and I find a lot of analogies when it comes to being aware of life's rhythms, being a good leader, and having ideas and notions for how to do more with what you have, or where you find yourself to be.

3. Many people I’ve met have told me they were influenced at a very early age to follow the entrepreneurial path. What set you on an entrepreneurial path? Do you think entrepreneurs are “born”? Can it be learned?

Most anything can be learned. We are amazing creatures that are blessed with an adaptability almost unheard of in nature. It just takes willpower.

I was raised in a divorced family but one that had a great relationship. My father is a Doctor and always encouraged me to be better, do more, and know that the world was mine if I applied myself. My mother was the nurturing kind, sheltering but at the same time would raise me up when she knew I needed it. Looking back I don't think I was prepared for just how hard one has to work to achieve, but as long as you pay attention and don't let setbacks slow you down, you will achieve personal success.

The only thing I am not sure if it is learnable or is just part of your makeup is willpower. You can have all the desire in the world, but if you don't have the will to make it happen, it never will. I've coached a number of people from personal training to productivity and when people have that inner fire (whether they know it yet or not) they end up achievers.

4. What makes an entrepreneur? What makes entrepreneurs different? What do you think sets entrepreneurs apart?

Agility. You have got to be able to flow with the situations life kicks out at you if you are going to survive in the market. Many people stay in their sheltered positions and when times are tough they have a serious crisis. An entrepreneur, successful or rising, every day can bring some serious fireballs. I think we get used to handling dynamic issues of the day and good market or bad we are able to find what needs to be done where.

5. Have you ever experienced a seminal networking moment that impacted you as an entrepreneur?

I try and look back and find something monumental but I find a peppering of knowledge all around. My father’s charisma, Guy Kawasaki's momentum and leadership, global leaders who get behind a cause with the roar of approval of a large crowd.

6. What have you found to work well when networking? What caveats can you offer?

We teach this a lot to our Nuance Labs’ clients because everyone always gets this wrong on the first try. Networking is about relating to others and sharing things you find valuable that they will too. For some reason when you sit a newbie down to communicate, this hard salesman comes out of them and they want to SELL SELL SELL. What?! Where did the great person we were just talking to go? Where did the stories about your kids, your trip, your life, just go?

It's all about value. This is the beginning of the era of transparency, if you are not ready for it, don't play, but it's so easy to play. Share who you are, share why you are passionate about what you do, what you sell. Show the benefits but don't overdo it. The classic “treat people how you would like to be treated” is still how it should be. It's about building relationships.

7. What networking lessons can we learn from the way entrepreneurs operate?

Look, listen, and be proactive not reactive.

8. How can thinking like an entrepreneur give one an advantage in the networking and in general?

You're an opportunity hunter. It's not just about business, it's about life. How can you help others and how can you be aligned to be helped? I forget the author who said luck doesn't happen, it's about positioning yourself at the right place, at the right time, to create the opportunity. Don't scheme for it, just engage your passions and relationships and the puzzle pieces have a natural way of coming together.

9. How do you network? (You can read this several ways, I know. Please choose how you’d like to respond.)

On a physical level I work with groups and causes that I love and this brings me in contact with hundreds of people who share my passions. I've tried to get involved with local business groups but for the most part they usually feel like old school networking events that are a bit hit-or-miss and feel more surface than engaging. Not that they aren't a method to use but everyone’s community is going to be different.

Digitally I engage on as many levels as I can from social media like Twitter to group building on Facebook. There can be a huge signal to noise issue you have to deal with but if you are about communicating and relationship building you can get good and fast at juggling the information stream. Now that our local social media groups are large enough we crossover to a lot of physical MeetUps as well. It's great to be a part of engaging communities.

10. What’s one secret you can share for successfully leveraging networking to build success into our businesses?

Be human. Sounds too simple doesn't it? Be a friend, care, share, and engage. Has it ever been this easy? With practice and care everyone has natural charisma, use that to start great things. Back it up with responsibility and follow through and you can't go wrong. Don't be afraid to ask for help or advice. As I said earlier, listen. Don't just hear, listen. Integrate, respond well.

10b. #1 Networking Don’t

Don't, don't, DON'T, hard sell people. The best way to sell is how your best friend sells you on something. They know you, they know your likes and dislikes and generally only sell you things you have an interest in. If there is no interest, isn't it a waste of time and energy trying to convert someone? With the amount of people online and in the world you can better spend your time finding those people with natural affinities.

11. Finally, what’s coming up in the next few quarters for you and your ventures? How can we meet up with you?

My technology business needs to find its calling in consulting so we can generate the capital to re-engage our primary passion of productivity. When you are so close to the finish line it really is painful to know that you have a beautiful project in cold storage.

The family wants to see The Secret Chocolatier turn into a physical shop and grow as best it can. As long as we keep it artisanal and pour our passion into great products I think we're in for some fantastic fun!

With everything else I apply energy for progress. Combine that with working with great people and there can only be great things ahead! I can be found plastered all over the net (http://claimid.com/ciordia9) and am as accessible as they come. If I can ever be of help from technology to friendly thoughts, feel free to reach out.

__________________________________________________________

Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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Wednesday, January 14, 2009

NET-TECH REPORT: How To Manage Your Online Brand

Net-Tech Report with Chris Kauza

Readers of this column know that there are many ways to enhance your brand by building a stronger online presence. Following some of my previous tips, you should be starting to see some positive results – at least in terms of connecting with others who know and like you.

But what happens when you run into people who don’t like you? How can you be aware of them, and what can you do to mitigate their impact on your Brand?

Recently, I had the opportunity to hear Andy Beal relate some ways you can manage your brand online. While there are a number of tools and techniques you can use to “listen’ to what is being said about you, these are four simple tools you can start using right away:

  1. Google Alerts – if you have nothing else set up, you can set this up to monitor Google Search, Google News, Google Blogs, Images, Groups, etc. You can even have alerts sent to your email.

  1. Technorati – this is a great tool for tracking mentions in blogs and other Social Media. It’s an opportunity to answer questions and engage others in your Brand. If you find someone who is bad-mouthing your Brand, this gives you the opportunity to engage with them and see if there is something you can do to fix the issue. If they are supporting your Brand, then you have a great opportunity to thank them for their efforts, and reward them / turn them into a raving fan.

  1. Twitter – if you’re online with any kind of presence, then your customers and peers are already talking about you, and they are probably doing so on Twitter. This is a good thing. But, if you don’t want to sit and monitor a Tweet Stream all day, you can log onto search.twitter.com and do searches on keywords that are important to you – your company name, your product or service name, etc. Simply subscribe to the RSS feed on each search in which you are interested, and you will be alerted when those terms come up in Twitter. Reach out to those who are speaking about what is interesting to you and engage them!

  1. Brand Protecting – if you do any kind of selling online, you want to make sure you are protecting your brand. Just type in your brand name and it will check all of the popular social media sites and let you know if it has been registered or not. If the are not registered, you should go ahead and register it, so you have it under your control. Don’t think this is an issue? Ask Wal-Mart if they mind that walmartsucks.org / walmart-blows.com / walmart-really-sucks.com are online. These sites are great examples of a large company not effectively managing or engaging with their brand…

By using these four tools you can start creating and managing a stronger online presence, right now. Feel free to follow me on Twitter: www.twitter.com/ChrisKauza.

___________________________________________________________

Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free, continuous RSS feed (available either by traditional RSS or by direct email), go to: http://thenationalnetworkerweblog.blogspot.com. You are also invited to click our buttons:
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The Emergence of The Relationship Economy

The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.

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