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Showing posts with label recommendations. Show all posts
Showing posts with label recommendations. Show all posts

Friday, July 22, 2011

Recommended, The Book | DAVE CLARKE

Dave Clarke
by Dave Clarke


This month sees the launch of the third book from my fellow National Networker Columnist, Andy Lopata. The book 'Recommended: How to Sell Through Networking and Referrals' is both a good read and a useful manual that you can dip in and out of to help build an effective referral strategy for yourself. It is published by the Pearson Group with the imprint of Prentice Hall Financial Times. It follows hot on the heels of the updated version of '...and Death Came Third!', the definitive guide to networking and speaking in public.

I chatted with Andy this week at our NRG Metropolitan Networking Group in London.

1. Why write this third book, Andy?

"Far too many organisations, of all sizes, either fail to consider referrals in a strategic way for their business, or have a half-hearted and ineffective approach to generating word of mouth. Businesses need to have access to a simple, yet much more focused, process of referral-based lead generation and treat it in the same way they do other routes to market.

From a personal point of view, much of my work over the last three years has been focused on networking and referrals strategies, rather than the skills covered in '...and Death Came Third!' In addition, my approach and content have evolved, so there was a need to write something more representative of what I do now and who I work with.

I have also worked increasingly with larger organisations and wanted to be able to make my approach easily accessible to smaller business who weren't necessarily in the position to bring me in to work with them direct.
"

2. What’s the reason for the title, Recommended?

"I had been struggling to find a strong title throughout the writing process. I then heard a good friend of mine, Grant Leboff, speaking to promote his new book Sticky Marketing. In his talk, Grant discussed changes in buyer behaviour and how we have moved from people being open to others selling to them, to finding out for themselves what they want to buy. And they find out using two methods; they search the internet or they ask friends, family and colleagues to recommend a supplier.

If we accept that our prospects are more likely to buy from us if a third party recommends us, surely we should have a strategy to encourage those recommendations and, even better, referrals. Hence the title.
"

3. What's the most important thing you want people to take from reading the book?

"That a strategic approach to generating new business through referral is both essential and also can pay huge dividends. Knowing that people are successful applying my Referral Book process would be fantastic. But if each reader takes away one or two key tips and implements them, they will win more business more easily.

I hope it's an entertaining and engaging read, but that is far more important.
"

4. So what’s next for Andy Lopata?

"I have a couple of exciting speaking engagements coming up, starting with my first trip to Vietnam this month. I've already spoken with my publisher about future projects and we have settled on a couple of ideas for new books which I'll come back to look at early next year.

We are also looking to develop a wider range of resources to help companies and individuals implement their own networking and referrals strategies.
"

As it says on the cover, if you want to grow your business, get Recommended!

Until next time...
Good Networking!
Dave Clarke
Get this free download to building business through networking



For more information, please visit Dave's TNNWC Bio.


For complete tactical and strategic business planning, marketing, media, lead-generation, technological and capital resources, scalable solutions and tools to support every entrepreneurial start-up, young enterprise, small- to medium-sized business and emerging high-growth company, talk to the Advisors and Experts at TNNWC Group, LLC. We are a collaborative entrepreneurial, creative organization offering you hands-on, personalized assistance in every aspect of achieving your monetization, profitability and financial sustainability objectives, domestically and globally. We don’t just “coach” you or offer you pre-packaged, push-button solutions – we listen to you, analyze your exact needs, and work within your scale of operations and your budget to: (1) create your optimal tool kit , and (2) work as your partner (with our sleeves rolled up) to implement your plan by supporting you in the most efficient and productive use of every tool. Visit our website, which is located at http://www.TNNWC.com To receive your Free Subscription to our critically- acclaimed business newsletters, publications, information bulletins and alerts, simply join us as a Member. Two of our most widely-read publications include The National Networker (TNNWC) Weekly Newsletter, and The BLUE TUESDAY Report. Every Subscriber automatically receives Free Membership. Membership will grant you access to our unique suite of business planning, business-building, business promotion, business cost-reduction, business capitalization and strategic planning services, as well as entry to our expert management consulting services. These benefits are unequalled anywhere. Just go to our home page, and click on the “JOIN US” button. Find out about what WE can do for YOUR growing enterprise -- we are recognized advocates, champions, thought-leaders, writers and keynote speakers on such timely subjects as social networking and relationship-building, traffic -building, social media buzz, branding, developing international trading and joint venture relationships -- and structuring and obtaining alternative forms of capitalization. We are on top of every significant business, regulatory, technological, social and consumer trend worldwide. At TNNWC, we have a specific orientation: We Solve Problems. We Help Our Clients To Achieve Their Goals And Objectives. Prosperity. Peace. Collaboration. Sustainable Solutions For Continuous Growth™. Subscribe. Join Us. Visit Us. http://www.tnnwc.com/. You can access our free supplemental RSS FEED by clicking *HERE*

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Tuesday, March 22, 2011

Letting People Buy From You | CONNECTING IS NOT ENOUGH

Andy Lopata
Connecting Is Not Enough with Andy Lopata


In his column this month, Andy Lopata recounts a visit to a boutique in England's picturesque New Forest, and how the owner's approach was more tailored to making friends and building relationships long-term, rather than just trying to sell.

Sometimes it's much more powerful NOT to sell to a prospective customer.

Last month I enjoyed a wonderful weekend away in The New Forest on England's South Coast. On our final morning in the area I was led into a small boutique selling upmarket women's clothing. We were the only people in the small shop, other than the owner and her mischievous little dog.

As we looked around the shop the owner chatted away to us. She talked a little bit about the clothes on display, but more about our weekend away, where we had stayed, where we had eaten and her recommendations for future visits.

By the time we left we knew where we need to stay and where to go out and eat when we next visit the area. Although no purchase had been made, we had the shop's details. The recommendations had been written down on the back of a postcard advertising the boutique!

Walking away, I questioned the percentage of visitors to the shop who actually buy something on their first visit. After all, because of the nature of the area, many people visit as part of a short break, not specifically to shop. It must be quite frustrating for someone owning a shop in a tourist area to see an endless stream of people walk in, browse and walk out again empty handed.

The wrong response to that frustration would be to try a hard sell whenever people walk in. Instead the owner of Stanwells sat back and gave us some space, chatting freely but never trying to sell. In recommending other businesses she made herself a valuable resource for us and built some rapport and trust.

If the businesses she recommended are aware of her activity, no doubt they are recommending her in return. In fact, since our return we have booked one of the hotels she recommended for a visit in June, and Stanwells is listed on the hotel's site as a place to visit in the area.

We walked away empty handed but with plenty of good will. When we return to the area it is likely that we will return to her shop, this time having thought about it in advance. And we may well recommend the shop in the meantime.

Sometimes you may see people walk away empty handed from a conversation with you. But instead of desperately pushing the sale it can be better to allow a relationship and goodwill to grow. That patience can reap its reward not only in terms of people buying when they are ready, but possibly recommending or referring you several times in the meantime.



Are you struggling to put an effective networking or referral strategy into place? Do you want to know more about how to ensure you get the maximum possible return from your networking?

Visit Andy's website at http://www.lopata.co.uk/ for more resources and ideas about how Andy can help you.

Andy's new book, 'Recommended: How to sell through networking and referrals', will be published later this year.

“In this book Andy Lopata demonstrates how so many businesses ignore potentially their most powerful resource – their networks. Andy’s in-depth, practical advice will show you how to both build and profit from the relationships in your network.”
Ivan Misner, NY Times Bestselling author and Founder of BNI and Referral Institute

Andy's Audio program, "Networking in Ninety Minutes," will give you the tools you need to make the most from your networking. Available in CD or mp3 format here.

Andy Lopata's newsletter archive
Andy Lopata's LinkedIn profile
Join Connecting is not Enough - Andy Lopata's Facebook Page

For more information, please visit Andy's TNNWC Bio.


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We are a collaborative entrepreneurial, creative organization offering you hands-on, personalized assistance in every aspect of achieving your monetization, profitability and financial sustainability objectives, domestically and globally.

We don’t just coach you or offer you pre-packaged, push-button solutions – we listen to you, analyze your exact needs, and work within your budget to: 1) create your tool kit and 2) work as your partner to implement your plan by supporting you in the most efficient and productive use of every tool.

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The Emergence of The Relationship Economy

The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.

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