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Showing posts with label multicultural networking. Show all posts
Showing posts with label multicultural networking. Show all posts

Wednesday, December 24, 2008

Keeping Up With The Joneses

By Maria Elena Duron
Multi-Cultural Networking Editor

If you’re thinking that this might be a title of a new reality TV show (similar to Keeping up with the Kardashians), think again. In fact, I am actually referring to the “Lost Generation” better known as Generation Jones. You’ll be surprised to know that aside from Generation X, there’s another generation that sprang post World War II. So how do we keep up with them? The best thing to do at this point is to really get to know them.


Meet Generation Jones: the largest adult generation in the US with serious spending power. This generation refers to those people who were born in the US (or UK) between 1954 to1965. So how exactly did they become a lost generation? Before American social commentator Jonathan Pontell discovered about the Jonesers, they are either classified as Baby Boomers or members of Generation X. But then again, Pontell made a good point that they are too young to be a Boomer and too old to be an X-er. He found that they are not as idealistic as the Boomers and not as cynical as Gen X-ers. Pontell believes that this generation that put their idealism on hold has achieved financial security and is rediscovering their idealism as they enter middle age. This is maybe due to the fact that they rode on to the lingering promises given to the Boomers before them and then a new world came as did sizable disappointment.


Why Jones? It’s not like Pontell can’t think of a cool name to call this group. Actually, the name originated from the word “jonesing” or from the phrase “keeping up with the Joneses.” This is because this generation tends to yearn or crave for a better life while having many unrealized expectations. Raised on TV and turmoil, they inherited a good economy that later on turned sour. They are also the kind of people who care about their relative standard of living in relation to their societal peers especially in terms of acquiring material goods. In the book Generation Blend by Rob Salkowitz, he described this generation as a generation that “share many of the values and assumptions of their elders but came of age under somewhat different historical circumstances. Too young to participate in the Civil Rights marches of the early 60s, experience the Summer of Love or Woodstock firsthand, or to be subject to the draft, young American Boomers reached their late teens in a period of cultural exhaustion and drift. They were still products of the postwar consumer culture, still optimistic and full of high ideals, but they arrived at the big party just as it was heading into its weird late-night mode.”


How do you know if you’re a member of this cohort? Some people don’t even know that they’re a part of Generation Jones. If you grew up watching Twister and The Brady Bunch until Watergate interrupted them, then you are most likely a Joneser. During a typical Gen Jones’ formative years, they’ve must have seen Neil Armstrong step on the moon, the fall of Saigon, the Missile Crisis, hyper-inflation, as well as how Oswald was shot on live TV. They are also the first ones who can’t recall not having a television at home or going to a disco. They are also techno-savvy, having played Pong (their first video game) and owned (or at least desperately wanted) a Sony Walkman. The Jonesers have a wallet-full of credit cards and they were happy (before the bills arrive). About 1/3 of internet-users in America are actually members of Generation Jones. It was said that they are the early computer pioneers like Bill Gates and Steve Jobs. The fact that they are internet-savvy makes them an extremely powerful market to technology industries. They have the skill to use the latest gadgets, the yearning of not being left out in terms of accumulation of material things, plus the spending power to boot.


The Jonesers at work. According to Gen X innovator Dr. Scott Mills, they were perhaps the “First Yuppies.” “The Jones’ have a very different way of viewing the world. They were a little too late for the great expectations; we can change the world, attitude of the Boomers. And a little too early for the crushing sense of being completely powerless in a world gone mad that X-ers inherited. So they are the roll of your sleeves folks who have been described as practical idealists.” Aside from this, inflation and recession are not exactly new or foreign words to them. Since they’ve known about these hardships, this turned them into practical people who wanted to see measurable results. Finally, while Boomers are starting to retire, Jonesers are expected to work until they are about 70 years old.


Generation Jones and Politics. One of the things that people talk most about Generation Jones is how they played a big role in politics. An article from the Huffington Post mentioned about how the Jonesers, “unlike Xers, embrace the 1960s' idealism and beatified its heroes, while both generations view of government is colored by Watergate and Washington gridlock. As a result, Jonesers adopted a less ideological and more nuanced approach to politics than Boomers and this has made them key swing voters in the last few elections. In general, Jonesers have rewarded candidates exuding confidence and decisiveness but have punished the timid.” Aside from this, the Jonesers are thought largely responsible in the US for the election and re-election of President George W. Bush, but also for the 2006 turnaround when voters successfully elected a Democratic majority Senate and House of Representatives. Barack Obama, another member of this lost generation, has shown one distinctive characteristic of a typical Joneser – someone who wants change from your not-so-typical kind of politics. Jonesers are more likely to vote for a candidate out of their political party if they want change.


This generation has proven that they are not truly a lost generation. Instead, they’ve made their presence known in the internet, heard in the world of politics, and of course, seen by their ability to pay for their luxuries. Apart from their craving to belong, it is also important to take note that they are media and culture savvy. With this in mind, they’ve become attractive targets, not only by political parties, but employers and advertising hooks as well. As Steve Kebler, founder of Kleber & Associates Marketing and Communications (K&A) puts it, “Now that they are all grown up and have accepted that life is (or at least seems) more complicated than it was for their parents, they expect the same comfort level from you that they get from their media-inspired memories of childhood.” So if you want to get a Joneser’s attention, you better be on the internet or at least have seen a couple of Brady Bunch episodes.


Maria Elena Duron is chief buzz agent and inspiring identity coach of buzz to bucks-a personal branding firm.

To claim your FREE gift, Crafting Your On Brand Intro Toolkit, visit her site www.buzz2bucks.com . Join our online growing community of people inspired to develop their identity at www.inspiringidentity.com

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Posted to THE NATIONAL NETWORKER. To subscribe for your free newsletter, go to www.TheNationalNetworker.com. For the complete National Networker Relationship Capital Toolkit and a free RSS feed, go to: http://thenationalnetworkerweblog.blogspot.com.
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Saturday, September 27, 2008

Zap the Cultural Gaps with EI

By Maria Elena Duron

Multicultural Networking Editor


Managing emotions is a crucial competence for effectiveness in a world of differences. Different cultures respond differently to emotional displays, the ability to respond in an emotionally appropriate manner becomes an even more valuable asset for the global executive. Given the complex multicultural world in which we live and work, using emotional intelligence to understand cultural differences is a required competence. Emotional intelligence is great for building both productive relationships and interpersonal effectiveness. It is based on the premise that understanding other cultures is a pragmatic strategy, as well as a rich, rewarding approach to life.

I would like to share to you four practical tips to help you zap the cultural gaps through emotional intelligence. These four tips aim to guide and help you develop the critical skills that make up this competence.


Understanding Cultural Whys Behind a Behavior


Let me give you an example to explain this. During my last visit to the Philippines, I noticed that whenever I go to any establishment, whether high- or low-end, people would always call me “Ma’am” and my husband, “Sir.” It’s somehow annoying when I hear them say, “Let me repeat your order, Ma’am.” or “Is there anything else, Ma’am?” all the time! In the US, we usually hear “Ma’am” and “Sir” from those in the military. Although it was a bit irritating to hear (since I never attended a military school), I couldn’t just express my annoyance. I researched on it, and I found that “Filipinos are careful to show respect to those of superior status (due to age, education, organizational rank, perceived wealth, etc.). For instance, when speaking (in Tagalog-Pilipino) to an elder, a social superior, or a stranger, a person inserts the particle po or ho ("Sir" or "Ma'am") into almost every sentence.” (EveryCulture.com) I then understood that the waitress wasn’t really trying to annoy me; instead, she’s just showing respect.

This is a very simple example. However, it is very common to be misunderstood or to misunderstand people because of our cultural differences. They key is to hold on to your emotions first and try to get to the bottom of the behavior. Asking why wouldn’t hurt. Instead, it will help you understand why people do the things they do. It also helps you avoid any unnecessary conflicts.


Seeing the Benefits and Limitations of Cultural Norms


Remember the word “norms”? Merriam-Webster defines it as “a principle of right action binding upon the members of a group and serving to guide, control, or regulate proper and acceptable behavior.” When we understand the reason behind a person’s actions, it opens our eyes to the benefits and limitations of what’s normal for other people. At this point, we’d be able to see what good these norms can do to us and to what extent they are beneficial or harmful. Given the example above, if we try to see the benefits of using “Sir” and “Ma’am” in a business, we can then understand that it may boost sales, because guests may feel respected and valued. However, the limit is overdoing it. It would have been better if they introduced themselves and asked for the guests’ names or how they want to be called. That way, no one gets annoyed, and customers will still feel respected.


Transcending My Own Perspective


In this world, it is not enough that we understand our own feelings. We also need to understand other people’s feelings. That is when empathy comes into play. Aside from understanding the reason, benefits, and limits behind various cultural norms, it is also good if we are able to empathize and walk in other people’s shoes. This includes controlling our urge to judge other cultures as inferior by acknowledging the pros and cons of all cultural norms, yours included. This deeper level of understanding helps you to see through others and get a handle on your own feelings about their behavior.


Creating an Environment That Values Diversity


The first three tips mentioned earlier will not work as effectively if you are the only one doing it. Spread the word, and help your friends and colleagues understand about how EI can help us build stronger working relationships with our peers, bosses, and even clients. An organization comprised of emotionally intelligent people is more likely to succeed than those who do not have the same competencies. Don’t keep the knowledge to yourself - be an advocate of emotional intelligence to help zap the cultural gaps!


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