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Showing posts with label networking skills. Show all posts
Showing posts with label networking skills. Show all posts

Wednesday, June 29, 2011

Networking with Different Genders | CONNECTING IS NOT ENOUGH

Andy Lopata
Connecting Is Not Enough with Andy Lopata


In the latest extract from the second edition of his Amazon UK bestseller '...and Death Came Third!', networking strategist Andy Lopata looks at networking for different genders.

Andy discusses the gender-balance at many networking events, looks at research into the way men and women network and then offers some suggestions as to how to network considerately with these points in mind.

Many networks, ours included, suffer from a poor representation by women amongst their membership. As a result many networking events are male dominated and women–only networks are growing in popularity.

This is something that we are keen to reverse. The more male–dominated events become, the less attractive they are for women to attend and the problem, subsequently, becomes worse. In general (and I accept that this is a generalisation), women are much better listeners than men and tend to be more alert to connections that they can make. Networks would undoubtedly benefit from a better gender balance.


In an article for the Daily Telegraph in November 2005, Etta Cohen of Forward Ladies in Leeds said, “Women behave differently when men are not there. It’s more relaxed. Women spend more time getting to know people.

“Men will concentrate more on ‘We have come together for business, what is your business?’ Women will talk more about family, clothes, holidays. It’s not that they are not business focused, but they want to get to know people.

“Every lady comes to this network to do business. But they want to do it in an environment where they don’t feel threatened.”

It is important to be aware of the key differences in how men and women communicate when networking with people of the opposite sex, as this will drive the way they approach such events. Men will often look to dominate conversations and bring them around to their point of view, while women look to be more inclusive.

Mary E. Hughes, in her presentation Gender Differences in Communication, said, “Some of the differences in communication styles between men and women reflect general differences in their world views. For men, conversations are negotiations and reflect who is in charge, who is right, and who knows the answers. For
women, conversations are opportunities to be close, to connect with others, to create a network, and to maintain relationships.”

Interestingly, the Australian feminist and author Dale Spender has run a number of studies on this issue. In her book Man Made Language she taped people’s conversations and discovered women: “asked the right questions, provided encouragement and feedback, made the male speaker feel important. But this meant that men did most of the talking.

“Women who did talk for more than about one third of the conversation were most often described as bossy, aggressive, rude, and as dominating the conversation, even when they got much less than a 50 per cent share.”

In another study, Dale found that men interrupt 98% more than women and men generally define a good conversation as one where they held the floor, while women generally define a good conversation as one where everyone had a turn.

Once you have a strong understanding of the different way men and women approach networking, approach conversations and interact in a group, you should be better able to adapt the away you participate.

There is a clear responsibility for event organisers to address key issues such as the time and location of the meetings to encourage more women to attend. Everyone present also shares the burden of responsibility, ensuring that the overriding focus of everyone present is ‘getting to know people’.

Many people feel strongly that men should treat women in exactly the same way that they would treat other men in business. I agree with this view, to a point. While traditional courtesy, such as opening a door, should not be out of place, too much attention paid to the other person’s gender can be counter productive. In the very worst scenarios you risk being seen as ‘slimy’ or your behaviour as inappropriate.

Where I disagree with the point of view above is that it does not allow for women’s feelings on attending male–dominated events. Where men congregate in groups it can be daunting for women to ‘break in’ to the group. The same is true for men attending women’s networking events, as I have done in the past, and it is
important to be aware of such feelings and ensure that you are welcoming.

If you are female, new to networking and are daunted by the prospect of going to a male–dominated event, there are two positive steps you can take to ease the fear. You can start by going to women–only events to get used to networking and presenting and build your confidence. These events are excellent and well–worth attending but, depending on your networking strategy, I would suggest looking to attend other events as well.



Are you struggling to put an effective networking or referral strategy into place? Do you want to know more about how to ensure you get the maximum possible return from your networking?

Visit Andy's website at http://www.lopata.co.uk/ for more resources and ideas about how Andy can help you.

Andy's new book, 'Recommended: How To Sell Through Networking and Referrals', will be published later this month.

“In this book Andy Lopata demonstrates how so many businesses ignore potentially their most powerful resource – their networks. Andy’s in-depth, practical advice will show you how to both build and profit from the relationships in your network.”
Ivan Misner, NY Times Bestselling author and Founder of BNI and Referral Institute

Andy Lopata's newsletter archive
Andy Lopata's LinkedIn profile
Join Connecting is not Enough - Andy Lopata's Facebook Page

For more information, please visit Andy's TNNWC Bio.


Powered By TNNWC Group

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complete tactical and strategic business planning, marketing, media, lead-generation, technological and capital resources, scalable solutions and tools to support every entrepreneurial start-up, young enterprise, small- to medium-sized business and emerging high-growth company, talk to The National Networker Companies™/ TNNWC Group, LLC.


We are a collaborative entrepreneurial, creative organization offering you hands-on, personalized assistance in every aspect of achieving your monetization, profitability and financial sustainability objectives, domestically and globally.

We don’t just coach you or offer you pre-packaged, push-button solutions – we listen to you, analyze your exact needs, and work within your budget to: 1) create your tool kit and 2) work as your partner to implement your plan by supporting you in the most efficient and productive use of every tool.

Visit our website, which is located at http://www.TNNWC.com .

To receive our newsletters, publications, information bulletins and alerts, simply join us as a Member. Membership is free and the benefits are unequalled anywhere.

Just go to our home page, and click on the “JOIN US” button.



Membership is FREE!The NATIONAL NETWORKER™The BLUE TUESDAY Report™The NATIONAL NEWSPICKER™LEFT, RIGHT and CENTER™Customer Experience PracticeSpecialized Financing & Credit EnhancementEmerging Enterprise Venture Capital Program™Merchant Payment Processing SolutionsNews Releases, Publicity and Public RelationsBUZZWORKS™ - Branding and Social Media DominationMarket Research, Surveys and PollsAssessment ToolsBLOGWORKS™ - Expand Your Search Engine Presence, Positioning and CredibilityAdvertise with Us!Selected Service ProvidersInternational Connections Service - Go GlobalIntelligence and Information OperationsInstant Mobile Communications & ApplicationsCooperative Business Community
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Wednesday, June 08, 2011

Why Networking Events Are Not Sales Opportunities | CONNECTING IS NOT ENOUGH

Andy Lopata
Connecting Is Not Enough with Andy Lopata


In his column this month, UK Business Networking Strategist and co-author of '...and Death Came Third! The Definitive Guide to Networking and Speaking in Public', Andy Lopata explains why selling at networking events is not only counter-productive, it can lead to you missing a sale.

In this article Andy looks at:
- Why networking events aren't conducive to effective selling
- The networking myth
- One example of someone who got it very, very wrong.

Networking has moved a long way since I went to my first event some thirteen years ago. And that is a good thing. Back then it was hard to go to an event without someone thrusting their business card under your nose as soon as you walked through a door and giving you a contract, and pen with which to sign it, almost before asking your name. There are a few people who still don't get it and network purely to sell, but they are much fewer in number.

But they still exist. One of the main reasons networking has had a bad name in some quarters is because people attending events or joining social networks have been sold to. And that's not why they have participated in the first place.


There is a myth in business that if you need to sell you should go to an event where your prospects will be present. Once you meet them you can give them a carefully crafted elevator pitch and close the sale. It's led to managers sending their staff to events and judging their performance, and the business case for the event, by the number of cards they've collected, which they subsequently add to their sales database.

The problem with this approach is that it is ill-conceived and poorly thought through. Let's try and look at a networking event from a logical perspective. If you go to a networking event predominantly to sell, why do you think other people have gone? Unless it is specifically a 'meet the buyer' event, it would be safe to say "the same thing".

So you have a room full of people looking to sell to each other, and no one interested in buying. Everyone is in broadcast mode, and not trying to engage others in genuine conversation. Can you think of a worse place to find potential customers for your product or service?

Broadcast mode is not a good place to be in when you go to a networking event. If you broadcast and don't receive, you will alienate people rather than attract them. Recently, I witnessed just how painful this can be. And ironically, it cost someone the opportunity to sell to someone they met at a networking event - me!

I went to a full day seminar recently. One of the speakers, let's call him Tim, demonstrated how well his social media strategy was working - and it was very impressive. He mentioned someone in the room who looked after his social media for him, let's call him Michael.

I was very interested in meeting Michael to find out if he did the same for other businesses. In other words, I was genuinely interested in buying from him. I mentioned it to Tim and then was caught in another conversation. Michael heard that I wanted to speak to him and looked for me. Eventually we caught up but didn't have time for an in-depth conversation. I told him that I was interested in what he had to offer in terms of social media and gave him my card, inviting him to get in touch.

I should mention at this stage that, while selling to people you meet at networking events is to be frowned upon, if they show a genuine interest in buying from you, there is no reason at all to discourage them!

Back to Michael. I did receive an LinkedIn connection request from him the next day. This is what he said:

Hi Darryl,

Andy,

Was great to meet you at yesterday's event.

I will send you an email with some more training videos from Tim

Keep in touch!

- Michael

It was a stunning display of attempting poorly to sell to everyone he met at the event. The greeting tells me immediately that he sent exactly the same email to everyone he met, and forgot to remove the previous recipient's name as he did so. He did not recollect our conversation and what I clearly said I was interested in. He simply sent everyone the same sales message.

A classic example of broadcast rather than receive and engage. And it got better...

A couple of days later I received a call from Michael. After a quick and, to be honest, quite insincere greeting, he launched into a sales pitch. And not even pitching what I had already told him I was interested in. I politely interrupted his presentation, explained that this wasn't a good time to speak but invited him to call me back and discuss the social media services he provides. We agreed a time for him to call.

Michael called me back on the appointed day, but later than the time we agreed. I explained that, once again, he had called at a bad time and suggested an alternative time. Before ending the call he wanted to ask me one simple question, "Exactly what area do you niche in?".

I asked Michael if he'd looked at my website. After all, if you are going to speak to a prospect wouldn't you at least do that? Once there, it doesn't take much to find out what I do for a living. One look at my home page should give you a clue. Without needing to click or scroll it says 'What's Your Networking Strategy?' 'Networking Shop' and 'The Networking Blog'. There's even a video that automatically plays of me talking about networking strategy. Let's just say you don't need to be Sherlock Holmes to have an idea about what I do!

Michael clearly hadn't done any research, despite his protestations to the contrary. He had put my card in with all of the others he had collected at the event to pitch afterwards. He ignored our conversation and treated me in the same way as everyone else. How many other conversations did he ignore and just use them to collect a card and pitch?

Michael was only interested in selling and had tunnel vision as a result. The only thing he actually achieved was to lose a sale by chasing the wrong sale. His lazy and discourteous approach meant that he failed to listen to what I was interested in and just treated me as a number.

Networking is not sales. Yes, you can let people buy from you and, if you do the right things and build a strong relationship, you can sell through them, but never try to sell to people in the room. It's the surest way to destroy your reputation.

Networking is about relationship building. It's about listening. It's about engaging.

It's not about broadcasting and it's definitely not about sales.

*The names in this article have been changed to protect the innocent, and to avoid embarrassing the very, very guilty!

The second edition of Andy and Peter Roper's bestselling book '...and Death Came Third! The Definitive Guide to Networking and Speaking in Public' was published in May 2011 and can be purchased from Amazon. com or Amazon.co.uk



Are you struggling to put an effective networking or referral strategy into place? Do you want to know more about how to ensure you get the maximum possible return from your networking?

Visit Andy's website at http://www.lopata.co.uk/ for more resources and ideas about how Andy can help you.

Andy's new book, 'Recommended: How To Sell Through Networking and Referrals', will be published later this year.

“In this book Andy Lopata demonstrates how so many businesses ignore potentially their most powerful resource – their networks. Andy’s in-depth, practical advice will show you how to both build and profit from the relationships in your network.”
Ivan Misner, NY Times Bestselling author and Founder of BNI and Referral Institute

Andy Lopata's newsletter archive
Andy Lopata's LinkedIn profile
Join Connecting is not Enough - Andy Lopata's Facebook Page

For more information, please visit Andy's TNNWC Bio.


Powered By TNNWC Group
For complete tactical and strategic business planning, marketing, media, lead-generation, technological and capital resources, scalable solutions and tools to support every entrepreneurial start-up, young enterprise, small- to medium-sized business and emerging high-growth company, talk to The National Networker Companies™/ TNNWC Group, LLC.

We are a collaborative entrepreneurial, creative organization offering you hands-on, personalized assistance in every aspect of achieving your monetization, profitability and financial sustainability objectives, domestically and globally.

We don’t just coach you or offer you pre-packaged, push-button solutions – we listen to you, analyze your exact needs, and work within your budget to: 1) create your tool kit and 2) work as your partner to implement your plan by supporting you in the most efficient and productive use of every tool.

Visit our website, which is located at http://www.TNNWC.com .

To receive our newsletters, publications, information bulletins and alerts, simply join us as a Member. Membership is free and the benefits are unequalled anywhere.

Just go to our home page, and click on the “JOIN US” button.



Membership is FREE!The NATIONAL NETWORKER™The BLUE TUESDAY Report™The NATIONAL NEWSPICKER™LEFT, RIGHT and CENTER™Customer Experience PracticeSpecialized Financing & Credit EnhancementEmerging Enterprise Venture Capital Program™Merchant Payment Processing SolutionsNews Releases, Publicity and Public RelationsBUZZWORKS™ - Branding and Social Media DominationMarket Research, Surveys and PollsAssessment ToolsBLOGWORKS™ - Expand Your Search Engine Presence, Positioning and CredibilityAdvertise with Us!Selected Service ProvidersInternational Connections Service - Go GlobalIntelligence and Information OperationsInstant Mobile Communications & ApplicationsCooperative Business Community
Visit Our WEBSITE for more!http://www.TheNationalNetworker.com
Capital, Traffic Building, International Customers and unique SERVICES.
The National Networker Publications™ produced by TNNWC Group, LLC

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Tuesday, May 03, 2011

What is ‘Networking’? | CONNECTING IS NOT ENOUGH

Andy Lopata
Connecting Is Not Enough with Andy Lopata


In an exclusive extract from the newly published second edition of his bestselling book '...and Death Came Third! The Definitive Guide to Networking and Speaking in Public', Andy Lopata looks beyond common misconceptions and investigates what networking really is and how it is a powerful tool when approached in the right way.

“Networking shouldn’t be a hit and miss affair,
businesses need to actively seek out opportunities where
they can meet and mix with others in the business world.
As well as being highly motivational, these kind of events
throw up contacts and ideas that can significantly
boost your business potential.”

Lord Digby Jones, former Director General, Confederation of British Industry and Minister of State for UK Trade and Investment speaking in Sheffield in February 2005

Networking occurs everywhere, as a part of everyday life. From parents at the school gates exchanging contacts, local knowledge and asking for help while waiting for their children to emerge, to businessmen discussing their companies after a game of golf. It has been around since the dawn of time and it is only in recent years that networking groups have sprung up in masses with a clear business focus. Networking isn't about groups and organizations, they merely facilitate it. Networking is, and should be, about people – and it should occur naturally.

As Carol Harris says in her book Networking for Success, “People are the essential element in today’s business world. In past times, bricks and mortar, machinery, equipment and money were the major resources; nowadays we increasingly come across terms such as knowledge management, intellectual capital and relationship management.”

Yet still many people turn their back on networking. Marketing consultants and agencies discuss it as a business strategy much less frequently with their clients than advertising and PR campaigns; businesses turn their noses up at invitations comparing events to Masonic Clubs or the ‘Old School Tie',while others worry about being hunted down as sales fodder at such events.

Some people have approached networking from the wrong direction in the past, but I have seen many changes over recent years that suggest that networking is maturing as a business tool. No longer do people go to such events to ‘hunt’, or certainly fewer people do.

This change was surely due. It is a fallacy to see man in his traditional role as ‘The Hunter’. The truth is that, if the human race had relied on hunting for survival, we would probably be extinct by now. We are not naturally equipped to hunt; we did not have the necessary speed, strength, sense of smell or the claws and teeth to emerge victorious against other large species. Only by working together and using our minds to develop tools and strategies to survive could we thrive.

For the majority of our existence, man has been a farmer. We found that, by domesticating animals, they could provide us with both milk and meat without us needing to track and chase them down. We have nurtured and fed our livestock so that they could produce enough food and drink to satisfy our cravings. We harvested crops to supplement our diet. We have prospered the most where we have given back to the environment, planting new seeds, building shelters, looking after our livestock and rotating our crops.

Why then, do we approach our business contacts by hunting, looking for the quick kill? The traditional routes to marketing our business tend to focus on targeting prospective customers with the ‘close’ or the sale in mind. Cold calling is the prime example of this, with techniques taught to help salesmen lure their prospects to a point where they are bound to sign a contract.

More and more people now recognise the growing importance of ‘word of mouth’ marketing as a positive alternative. The focus is on attending networking events to build their business. However, the first instinct for many when walking into a networking event has always been to look for potential customers, the people who will buy from us. On the other hand, experience tells us that nothing is more off–putting than somebody trying to sell to us without finding out about us first and ascertaining whether we truly need what they have to offer.

I remember attending a networking event in Liverpool a few years ago. As soon as I walked through the door, I was met by a member of the group hosting the event. Upon introducing myself, he thrust a business card into my hand and proceeded to tell me all about his business and its benefits. What he didn’t know, because he had not taken the time to find out, is that I was already a customer of theirs! Salespeople call it ‘research’.

Many people, myself included, take advantage of the opportunity to block cold calls to our domestic telephone lines. Junk mail is often binned before being opened and advertising breaks on television are used as an opportunity to make a drink, or simply skipped. If we don’t like to be sold to, then why do we think that we should sell to others?

In accord with man’s natural skills, the most successful networkers are farmers, the people who go along to events to develop and nurture relationships. They are people who collect business cards from those they have made real contact with rather than hand their own cards out to anyone they meet. They are people who build a network of contacts whom they will support and who will support them in return. And the good news is that there are more and more ‘farmers’ than ‘hunters’ now, certainly at the events I have attended recently.

Networking is not about competing with others to see who can come out on top and claim the kill. It is about working together for the common good. Jan Vermeiren, in his book Let’s Connect, offers an excellent summary of the difference between networking and selling:

“In a sales process the goal of the interaction between two people is the sale of a product or service. When networking, this sale could be the consequence of a contact that is built with respect and care. So it is clear that the sale is not the goal of networking, but a welcome and, in many cases, logical consequence.”

Networking is about connecting. Networking is about enhancing your own individual potential by sharing knowledge, ideas and resources with others.

Go along to networking meetings and share your ideas with people there. Have a look at social networking sites, such as Ecademy, Twitter or LinkedIn, where members are constantly asking for advice, connections and new ideas. See how much people are prepared to help each other. Ask yourself how much time, effort and failure would have to be endured, without that support, by doing things on your own.

Many people who take advantage of networking opportunities are owners of small businesses. Across the world people are leaving multinational corporations, either through choice or because of redundancy, and are setting up their own businesses. A high proportion of these work on their own.

I have met many small business people who network more to get out of their own ‘cave’ than for new leads. One member of one of the Business Referral Exchange (BRX) weekly breakfast networking groups ran an Alfa–Romeo service centre. He did not need referrals; new business would come to him through Alfa dealerships, magazines and clubs.

He told me that he was networking because, day in and day out he found himself working just with his team of mechanics, people who either didn’t understand or didn’t care about the frustrations of running the business. At networking events he could interact with people who shared the same joys, the same frustrations. Basically, the same experiences. And he could rely on their support and encouragement.

When you hear people talk about networking, and they perceive that it is all about selling, selling and selling, you know that they haven’t grasped how networking can help them to grow their businesses. Enhanced sales are not the be all and end all of networking; they are one of the benefits that can be gained from networking effectively.

Networking is the exchange of information. People help and support each other and, through that process, enhance each other’s potential.

The second edition of Andy and Peter Roper's bestselling book '...and Death Came Third! The Definitive Guide to Networking and Speaking in Public' is published in May 2011 and can be purchased from Amazon. com or Amazon.co.uk



Are you struggling to put an effective networking or referral strategy into place? Do you want to know more about how to ensure you get the maximum possible return from your networking?

Visit Andy's website at http://www.lopata.co.uk/ for more resources and ideas about how Andy can help you.

Andy's new book, 'Recommended: How to sell through networking and referrals', will be published later this year.

“In this book Andy Lopata demonstrates how so many businesses ignore potentially their most powerful resource – their networks. Andy’s in-depth, practical advice will show you how to both build and profit from the relationships in your network.”
Ivan Misner, NY Times Bestselling author and Founder of BNI and Referral Institute

Andy Lopata's newsletter archive
Andy Lopata's LinkedIn profile
Join Connecting is not Enough - Andy Lopata's Facebook Page

For more information, please visit Andy's TNNWC Bio.


Powered By TNNWC Group
For complete tactical and strategic business planning, marketing, media, lead-generation, technological and capital resources, scalable solutions and tools to support every entrepreneurial start-up, young enterprise, small- to medium-sized business and emerging high-growth company, talk to The National Networker Companies™/ TNNWC Group, LLC.

We are a collaborative entrepreneurial, creative organization offering you hands-on, personalized assistance in every aspect of achieving your monetization, profitability and financial sustainability objectives, domestically and globally.

We don’t just coach you or offer you pre-packaged, push-button solutions – we listen to you, analyze your exact needs, and work within your budget to: 1) create your tool kit and 2) work as your partner to implement your plan by supporting you in the most efficient and productive use of every tool.

Visit our website, which is located at http://www.TNNWC.com .

To receive our newsletters, publications, information bulletins and alerts, simply join us as a Member. Membership is free and the benefits are unequalled anywhere.

Just go to our home page, and click on the “JOIN US” button.




Membership is FREE!The NATIONAL NETWORKER™The BLUE TUESDAY Report™The NATIONAL NEWSPICKER™LEFT, RIGHT and CENTER™Customer Experience PracticeSpecialized Financing & Credit EnhancementEmerging Enterprise Venture Capital Program™Merchant Payment Processing SolutionsNews Releases, Publicity and Public RelationsBUZZWORKS™ - Branding and Social Media DominationMarket Research, Surveys and PollsAssessment ToolsBLOGWORKS™ - Expand Your Search Engine Presence, Positioning and CredibilityAdvertise with Us!Selected Service ProvidersInternational Connections Service - Go GlobalIntelligence and Information OperationsInstant Mobile Communications & ApplicationsCooperative Business Community
Visit Our WEBSITE for more!http://www.TheNationalNetworker.com
Capital, Traffic Building, International Customers and unique SERVICES.
The National Networker Publications™ produced by TNNWC Group, LLC

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The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.

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