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Monday, April 25, 2011

Business Productivity and Innovation = Employee Empowerment and Happiness | A NOTE FROM THE FOUNDER

Business Productivity and Innovation = Employee Empowerment and Happiness


by Adam J. Kovitz


I was reading the following article from Businessweek:  'Empowered' Workers More Productive, Research Shows and felt it worth reprinting here.  I find it coincidental with another article on CNN.com which I will discuss after the following article...


FRIDAY, April 22 (HealthDay News) -- Workers who feel empowered by their employers are more productive and have higher morale, a review of existing research finds. 
The findings cut across industries, jobs, gender and cultures, according to the study, which was released online in advance of publication in an upcoming print issue of the Journal of Applied Psychology. 
"Empowerment is an effective approach for improving employee attitudes and work behaviors in a broad range of industries, occupations and geographic regions," lead researcher Scott Seibert, professor of management and organizations at University of Iowa's Tippie College of Business, said in a university news release. 
Workplaces that properly promote empowerment can boost job satisfaction while reducing turnover and stress among workers, Seibert noted.The researchers came to their conclusions after reviewing more than 140 studies of "psychological empowerment" at the workplace. 
According to the findings, factors that play a role in effective empowerment initiatives include: giving employees decision-making ability and having decentralized authority; good pay; valuing and recognizing the contributions of employees; support from managers; training opportunities; inspirational managers; and challenging work assignments. 
"Managers in these studies reported that empowered workers were more innovative and more willing to take the initiative to solve problems on their own," Seibert said. "Employees said they were more engaged in their work when empowered, that they felt like they had an influence and an impact on the business around them."

Interesting article, to be sure, but take the findings above and then read "Best Companies to Work For:  Happy Campers".


See any patterns?


To me, it seems that most businesses fall into the trap of boosting productivity and innovation through bottom-line approaches like financial incentives or fear-based tactics.  These two articles indicated that those effective enterprises that eliminate employee obstacles get the most out of their collective.


This also supports the concept of gamification of business (setting up incentive systems based upon game-like infrastructure) and the influx of the Millennial generation into the workplace.  I personally like the idea of gamification as it breaks down the traditional models of "ethical business behavior" and beige-colored cubicle farms and unleashes the inner child within us all.


At the end of the day, it can only do our enterprises better by allowing our employees to play a bit by giving them control over outcome and an environment in which they can thrive.


I am curious to find out which of our member companies are utilizing concepts of gamification - is it working for you?  Have there been any noticeable improvements since you have?


Please send your feedback to me at adam@tnnwc.com and your response may be featured in a future article.

All my best,

Adam


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1 comment:

Erik Monsen said...

This talk about gamification reminds me of an oldy but goody about how having fun at work can increase motivation and productivity: the "Fish!" philosophy.
http://www.charthouse.com/content.aspx?name=home2

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