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Thursday, October 21, 2010

CEO SPACE: Prevent Team Conflict by Clear Delegation

The Transformational Leader engages people in an effective process in order to create clear messages and manage conflict. Lack of clarity in process will certainly create conflict! Prevent conflict by creating clear processes and clear goals for the team.

First, articulate the scope and details of the project along with a clear time-line for the entire project. Then identify the people who will make up a diverse yet focused mix of skills and perspectives. In order to identify this mix of personalities, take time to brainstorm. Make a “hit list.” Sort the names into categories. Assign a priority to the names. Then begin recruiting. You need a longer list than your final goal for participants since not everyone will share you passion for the project or will not be available for some reason. Decide how you will contact the people on the list and when you will have the first meeting. Be sure to do this step with sufficient lead-time before the meeting. It is also very important to allow enough time for the project to be successfully completed.

The manner in which the people are contacted is important. Do not be apologetic when asking for people to step-up for an assignment. This can be their pleasure, not a chore. If any of them perceive it as a chore, then the process is off to a negative beginning. Even if people feel as if they must be a part of your project because they value a paycheck or position, it is better if they have a passion for the project. If the project is worthy, then treat it accordingly. Recruit each person for the team and for an initial meeting. Be clear about the focus and the purpose for the team.

The initial gathering is critical to the momentum and quality of the project. Plan the meeting thoroughly. Plan an agenda that will take 65% of the available time. Be prepared with a concise definition of the project, the goals and the completion date. Do not plan every detail of how the project is to be accomplished. Let the team brainstorm on the “hows” and then assign a priority to each step. Before adjourning the meeting, appoint a project coordinator for the team and assign each task with its completion date to a specific person. Then let them have it. Stay in touch with the project coordinator, but let the team do what they have agreed to do.

The Transformational Leader clearly articulates the vision and serves as motivator and nurturer for the team. The role is one of creating momentum and enthusiasm by staying visible, nurturing and supportive.

Delegation means that the project and its tasks have been assigned to others to articulate using their gifts and talents. It does not mean that any part of the process can be ignored or forgotten. Stay in touch, affirm, listen, help when needed and celebrate the success. Building nurturing relationships is a core value for successful leadership.


Founded by Berny Dohrmann over 20 years ago, CEO Space is a private entrepreneurial business club with an environment that we created for people to be able to get quick results with their business through networking, education, and resources. For a one-time tuition payment Entrepreneurs receive a Lifetime membership and one free class, as well as a lifetime of mentoring, contacts; resources, and most of all a lifetime of support for you and your business as you grow. You can learn about Transformational Leadership and other topics at CEO Space.

ABOUT: Hugh Ballou has been an instructor at CEO Space Forums for many years. He orchestrates success with Transformational Leader around the world with his unique and effective leadership skills developed in over 40 years working as conductor or orchestras and choirs.

For more information on CEO Space please visit or call CEO Space at 256.850.4700.

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The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.


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