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Friday, June 10, 2011

The Importance of I.T.! | CEO SPACE

Leslie KnightJust 25 years ago the most important business tool was the telephone…not the sophisticated iPhone™ or Blackberry™, but POTS, the plain old telephone system. Combined with the Rolodex, it was a powerful tool that linked the business to the customer. Twenty-five years ago, and even today, AT&T and the “baby bells” were known for their reliability. The chance of the phone system going down was very slim. You definitely were not going to close the doors to your business for good if the phones were down for a period of time.

Today, the indispensable tool is the computer and the network to which it is connected. Together they facilitate communication with clients, manage complex business processes and maintain financial and client information. Unfortunately, an outage with computer systems or the network could easily force you to close your business for good. What would happen to your business if either one was unavailable for an extended period of time? Would you lose money? Would your company’s reputation suffer? Would your inability to supply your product or service damage another company’s reputation? Could you recover?

While all businesses need some level of disaster recovery planning, most small business owners have not given much thought to the possibility of a disaster! Wake up, small business owners! A disaster could be as small as spilling a drink on a critical server or your laptop or something as spectacular as Hurricane Katrina or a security attack. If the event keeps you from conducting business for an extended period of time, then you need a backup plan that answers the question: How do we conduct business if a critical resource is unavailable?

Think for a few moments about your business and consider these 3 questions:

1) Which processes are critical to your business? If these processes are unable to function, your business doesn’t function.

2) What are the technology components upon which these processes depend? Do you have a critical file, server, or other piece of hardware?

3) How long can your I.T. environment be unavailable to you or your customers before the business begins to suffer?

Answers to these three questions are the beginning of disaster planning. The next step is to begin to reduce or eliminate the risks that impact your business.


Founded by Berny Dohrmann over 20 years ago, CEO Space is a private entrepreneurial business club with an environment that we created for people to be able to get quick results with their business through networking, education, and resources. For a one-time tuition payment Entrepreneurs receive a Lifetime membership and one free class, as well as a lifetime of mentoring, contacts; resources, and most of all a lifetime of support for you and your business as you grow. CEO Space is certified for Continuing Education credits. You can learn about I.T., Business Planning, Licensing, Marketing,Transformational Leadership and other topics at CEO Space.

ABOUT: Leslie Knight is a small business consultant with over 20 years of experience in Information Technology management in Fortune 500 companies. She is an instructor at CEO Space and Executive Director of Staff. She applies her experience in Corporate America saving them millions to smaller entrepreneurial enterprises. She is also the author of Navigating the I.T. Minefield.

For more information on CEO Space please visit or call CEO Space at 256.850.4700.

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The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.


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