TNNWC Publications And Informational Products Division publishes The National Networker (TNNWC) Weekly Newsletter and The BLUE TUESDAY Report especially for entrepreneurs and early-stage venturers; free weekly subscriptions to these informative publications are available online to all entrepreneurial Members of TNNWC.

Membership in TNNWC is free (it's automatic for any subscriber to any TNNWC Publication) and available at our website. When you arrive there, just click on any of the JOIN US or BECOME a MEMBER buttons or links.

Monday, February 21, 2011

BNI: Leading the Work Team

There is a wealth of literature and studies concerning work teams, especially of late the “self-directed” forms of teams. Our discussion focuses upon management and leadership skills necessary to establish, maintain, manage, lead, and motivate the work team in your business. Central to this and other discussions will be one theme – constant and effective communication in an atmosphere of constant change.

One of the major skills of a seasoned leader is stopping problems before they get out of hand (or is this embracing opportunities).

Stopping Problems…

The assumption is that there are going to be problems. A question in this regard – is it a problem if you have approached it as an opportunity for dialogue and discussion, for learning? Is your cup always half full – or half empty?

Oftentimes the pessimist in each of us will look for problems – and we will find them, especially since we are looking for them. The world of work is ever changing, thus it might be less than realistic to presume everything will be perfect.

The optimist in each of us looks at the pessimist’s problem and considers it an opportunity for discussion. Keep this in mind as we discuss this skill set.

First, consider that leaky bucket. At first, when the leak starts it is a very slow, occasional drip. If not attended to, the leak becomes steadier, regular, and can grow into a very big stream of water. The observant manager will look for the slow, occasional drips – often characterized by a response to an information or task request – a blank stare, a look of hesitation, or a voice that demonstrates some level of uncertainty, perhaps lack of confidence or lack of clarity or understanding.

It is your interest in understanding – your empathetic ability – that needs tuning here. There are small clues in a person’s face, voice, or posture that alert us to be on guard. A manager who tunes in by genuinely caring about the members of the work team and is sensitive to and aware of their feelings will be able to sense better when the bucket is starting a leak – and will understand how to address it effectively.

Now that you are aware of that leak, here is an opportunity to discuss it with your team member. Empathy is a talent – embracing the opportunity is a skill. Think of a series of questions to identify the challenge: “Excuse me, but I can’t help but noticing, is there something we need to talk about?” “Would it be helpful for me to explain what we need again?” “Can you explain to me how you will accomplish this task?” “Is it o.k. for us to explore together how this might develop?”

When your team members understand you are approachable, are willing to let them confide in you, understand that you can talk frankly with them so that they can perform their functions better, understand that you will not betray them, and see that you demonstrate by example that you can maintain good relationships with others inside and outside the organization – you will be able to reduce the number of true leaks through the development of a pro-active, caring, leadership approach.

On a scale of 1 to 10, 10 being the highest, what is your Approachability Level, your Listening Level? How Approachable are you?

Warren J. Rutherford is the Owner of The Executive Suite, Hyannis, MA is an Assistant Director BNI Southeastern MA, and can be reached at or 508-778-7700.

With over 5,500 active chapters, and over 100,000 members throughout every populated continent worldwide, BNI is the largest and most successful business referral organization in the world. BNI was founded in 1985 by Dr. Ivan Misner and the organization, which allows only one person from each profession to join a chapter, offers members the opportunity to share ideas, contacts, and most importantly, referrals. Last year alone, members of BNI passed 6.2 million referrals, generating 2.6 billion dollars’ worth of business.

For more information on BNI, please visit or call BNI Headquarters at 909.608.7575.

~ BNI Store -
~ Blog -
~ BNI SuccessNet Newsletter -
~ BNI Twitter page -
~ BNI Facebook page -
~ NetworkingNow -

Membership is FREE!The NATIONAL NETWORKER™The BLUE TUESDAY Report™The NATIONAL NEWSPICKER™LEFT, RIGHT and CENTER™Customer Experience PracticeSpecialized Financing & Credit EnhancementEmerging Enterprise Venture Capital Program™Merchant Payment Processing SolutionsNews Releases, Publicity and Public RelationsBUZZWORKS™ - Branding and Social Media DominationMarket Research, Surveys and PollsAssessment ToolsBLOGWORKS™ - Expand Your Search Engine Presence, Positioning and CredibilityAdvertise with Us!Selected Service ProvidersInternational Connections Service - Go GlobalIntelligence and Information OperationsInstant Mobile Communications & ApplicationsCooperative Business Community
Visit Our WEBSITE for more!
Capital, Traffic Building, International Customers and unique SERVICES.
The National Networker Publications™ produced by TNNWC Group, LLC
Resources for Business Planning, Development, Capital and Growth

Forward/Share This Article With Colleagues And Social Media:

No comments:

Blog Archive

BNI News Feed

The Emergence of The Relationship Economy

The Emergence of The Relationship Economy
The Emergence of the Relationship Economy features TNNWC Founder, Adam J. Kovitz as a contributing author and contains some of his early work on The Laws of Relationship Capital. The book is available in hardcopy and e-book formats. With a forward written by Doc Searls (of Cluetrain Manifesto fame), it is considered a "must read" for anyone responsible for the strategic direction of their business. If you would like to purchase your own copy, please click the image above.


Site Credits:

Featured in Alltop
ALLTOP Business
News Wire. HOT.
Cool Javascript codes for websites  Fabulous Free Calendars

Create FREE graphics at