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Friday, July 16, 2010

CONTROL = APPLICATION OF INFORMATION: Crisis Management Kills








CRISIS MANAGEMENT KILLS - Douglas Castle


PREAMBLE: Are you ever so busy putting out fires that you can't even find time to put together a "To Do" list? Join free: http://bit.ly/JoinTNNWC

Dear Friends:

If you have a business operating plan which is properly centered around your ultimate strategy for attaining your goal, you're off to a good start in a new or growing business. As you exercise discipline and efforts to "stick with the plan," increment by increment, situations will arise that will distract you from this forward motion, but which must, nonetheless, be addressed -- and usually within a short time frame.

Ignoring these crises can destroy your business. Mishandling these crises, can destroy your business. But the biggest danger is the distraction posed by addressing these crises ("putting out fires"), which pulls you away from the forward motion and turns you into an emergency room triage officer -- and one who will never be a CEO. Some would-be managers get so obsessed and absorbed in the resolving of these crises, that they no longer manage, they no longer adhere to the plan, and they become isolated clerks, bookkeepers and engineers -- certainly not the highest and best use of their leadership and coordination time.

Crisis Management Kills. Learn to:

1. Sort out the real crises from the perceived ones;

2. React calmly - never panic. Never be desperate;

3. Delegate solving these distracting problems to other team members to the greatest extent possible;

4. Defer addressing these problems (to the extent that you can) until you've accomplished the incremental work required to be invested toward your business plan, and to achieving your objectives;

5. Make the shortest possible work of addressing any crisis. Don't become obsessed with the possible ("what if...") implications, placing blame, or going on a prevention campaign.

Don't let a crisis manage you. Keep your priorities and perspective intact. Deal from the standpoint of ambition -- not fear and desperation.

Faithfully,

Douglas Castle


Douglas Castle
Join my TNNWC Group, LLC collaborative business community (GICBC) at no cost by clicking on http://bit.ly/JoinTNNWC.


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